Discount Hunting and Fishing, Flowood - BEWARE

[sibbyu]

I normally don't do this but I am pissed right now and decided I would share. Plus I promised this guy that I would share this experience with as many people as possible and he told me to please do so. So here it is:

First: my son has a Diamond Razors Edge and he is ready to move up to the 30-60 lb limbs. I talked to Bass Pro and they would have to send it off to have the limbs changed and they recommended finding a bow shop that is a factory bow tech dealer because they can change them without sending them off. So the closest dealer is Discount Hunting and Fishing in Flowood. So I took it out there last Tuesday. After being criticized for buying it at Bass Pro, I asked how much it would cost. I told him that Bass Pro had told me the limbs were $50 plus shipping and he acted like I was stupid and said "no they aren't. If you would like I will call and find out". Well Duh, that's why I asked. He acted like it was the end of the world then comes
back after about 5 mins and says they are $85. I said fine, how much you charge to put them on, he said I am not charging anything to put them on. I said, ok, how long will it take? He said "depends on what I have going on" which I completely understand, after all, I did make him un-prop his feet off the counter in order to help me, it was obvious he was really busy. Then I rephrased the question and finally got him to say they usually take about a week. Ok.

Next: I was looking at some tannerite and he started telling me about it. The guy behind the gun counter was listening and began to tell me how he used it on beaver dams and the bow guy goes "well I was about to tell him that but I guess you are beating me to it". I thought, man that was rude and I never heard another word he said after that cause I was in complete amazement that someone would act like this guy did.

Today: I call to check on the bow, And he said "I haven't seen the limbs yet". I said "ok, is there anyway we can track them to find out when they will get here". He says. "sir, we've had a hurricane and a holiday in there, I'm sure that has delayed them". I said (sarcastically) "ok, I was just curious if we could get an idea of when to expect it, I didn't mean to insult you by asking that question, have a good day". And I hung up. That's where it gets good. He called me back and called me "a smartass". I think I was the customer but obviously that doesn't matter to this guy. He then told me to come get the bow cause he doesn't want or need customers like me. I'm thinking, you mean customers who call to check on their stuff or who like to know how much they are spending ahead of time??

I never hear about anyone doing much business with this guy, but I would encourage all of you to never go in that store, the guy is a total jerk.

[southernvaughan]

Sounds like a lazy piece of garbage that needs a tune up!

[huntsober]

No worries they will not be in biz long like that...

I have gotten limbs replaced at bow shops regardless if they sell the brand. Take it to Tim at BnB in Pearl he will get you some limbs and it dont matter if they sell the brand or not....fact it, all shops make a iving off of bass pro....and others that are rude. THe limbs are not the sell..... its the wow, I like dealing with those guys Im going back....over and over.

[Natty]

Was this the owner or just an employee? If it was an employee then you should go to the owner and I'm sure he would nip that in the bud real quick. No need to give them a bad name on here if the owner has no idea you were treated badly. If it was the owner then rail on...

[Dux Be Us]

Im a stickler for customer service myself...I say keep banging your drum. They appearantly dont understand that BP will put that booty outta business ifn they dont offer GREAT customer service as a mom and pop type outfit. Speak to the owner...if that was he, then you dont wanna support them anyhow. Thanx for the heads up

[LawDawg]

If it was Wes, you probably caught him on a bad day. Everyone has them. Should he or anyone act that way? No.

Is it worth "warning" people over? Who knows. Sorry you had a bad experience. I've had nothing but good experiences out there.

He's probably bitter to bass pro just like small time grocery stores are critical of Wal Mart. I try to support local business.

[StraightUp]

Bow Shops: the reason I quit bow hunting

[matt]

+1 I have had good dealings with them!!!!!

[deltadukman]

"Wes" has been a d!ck every time I have been in there and when talking to other people, he hasnt been real helpful to them either. I guess he has a string of bad days......

Kind of has the mentality of "Yeah, what do youy want"

I will never shop there again.

[DUCKAHOLIC]

Take it to the outfitter in Richland and see Camron......they will treat you right. Buck shoots the Razor Edge and they swaped the limbs on his bow for me there,,,,,,tell him Johnny sent you.

Wes has many "Bad Days" hes been a smart ass ever since he took it over from his dad....if it wasnt him I would be surprised....a bad day is one thing cause we all have them.....but to call a customer back to tell him hes a smartazz....really????...I bet he would not do it in person....at least not to me he wouldnt.

[matador1]

I've never walked in there and been greeted. Went in last week to buya case of dove shells and they were so consumed with talking about their latest surgery they never acknowledged me. I bought them somewhere else.

Probably been in there 6 to 8 times over the years and they've never acted like they needed my business.

[LawDawg]

"Wes" has been a d!ck every time I have been in there and when talking to other people, he hasnt been real helpful to them either. I guess he has a string of bad days......

Kind of has the mentality of "Yeah, what do youy want"

I will never shop there again.

you're a d!ck to everyone and we still love you.

[farmerc83]

Wes seems to know his stuff about shooting but he can come across pretty rude. Not making excuses for him, but I've known more "turd-cutter" gun/bow shop owners thru the years than nice ones, esp if being a smartazz counts. Maybe it's the nature of the job, but having a bunch of broke d!cks wanting you to get every gun out of the counter just so they can verify what to order from gunbroker.com would crimp my style, too. That said, I have given him first shot at selling me my last 2 guns, he didn't have them in stock and didn't act like he cared to try to get my business so I had to go elsewhere.

[mudsucker]

I've never walked in there and been greeted. Went in last week to buya case of dove shells and they were so consumed with talking about their latest surgery they never acknowledged me. I bought them somewhere else.

Probably been in there 6 to 8 times over the years and they've never acted like they needed my business.

This is my experience to, 6 visits or so minus the case of dove shells. I used to live in Castlewoods so I went in for a Columbia shirt here, a couple of boxes of steel shot there and they seem to care less about acknowledging a customers presence. Just my observation. I just quit "bothering" them with my business!

[GrizwalD]

I've never walked in there and been greeted. Went in last week to buya case of dove shells and they were so consumed with talking about their latest surgery they never acknowledged me. I bought them somewhere else.

Probably been in there 6 to 8 times over the years and they've never acted like they needed my business.

This is my experience to, 6 visits or so minus the case of dove shells. I used to live in Castlewoods so I went in for a Columbia shirt here, a couple of boxes of steel shot there and they seem to care less about acknowledging a customers presence. Just my observation. I just quit "bothering" them with my business!

My exact experience as well.... i actually bought my maxus there when they first came out and all they cared about is the conversation that had going back and forth from gun counter to check out counter not even acknowledging me ... so in short there went my business havent been back since Vans or Outfitter for me.... and as far as this bad day BS ok so he had a bad day but the man stated he was a dick multiple days not just one